Privacy Policy

DRIVEPOINT SOLUTIONS
Last Updated: April 23, 2026

1. Introduction

DRIVEPOINT SOLUTIONS (“Company,” “we,” “us,” or “our”) operates the website drivepointsolutions.org and drivepointsolutionsinc.com (the “Sites”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Sites or use our services.

By using our Sites, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Service of interest (Auto Loan Refinance, Vehicle Coverage Review, Home Warranty, Credit Consultation)
  • Messages or inquiries submitted through our contact form

We may also automatically collect certain technical data when you visit our Sites, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring URLs
  • Device type and operating system

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the services you request
  • Contact you about your application, loan, or coverage options
  • Send follow-up communications related to your service inquiry
  • Improve our website, services, and customer experience
  • Comply with applicable legal and regulatory obligations
  • Prevent fraud and protect the security of our platform

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your information with:

  • Banking and lending partners - to process auto loan refinance applications (we partner with 180+ banks and 365+ certified dealers nationwide)
  • Home warranty and vehicle coverage providers - to fulfill protection plan requests
  • Service providers - third parties that help us operate our Sites (hosting, email, analytics), bound by confidentiality agreements
  • Legal authorities - when required by law, court order, or to protect our legal rights

Any third party we share data with is required to handle it in accordance with applicable privacy laws.

5. California Residents - CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request details about the personal information we collect, use, and share.
  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
  • Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt out.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at: support@drivepointsolutions.org

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When your data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our Sites and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our Sites after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

DRIVEPOINT SOLUTIONS
Main Office: 5500 Frantz Rd Ste 100, Dublin, OH 43017-3545
PO Box: 1781 North Turner Street, Hobbs, NM 88240
Email: support@drivepointsolutions.org
Refinance Customer Service: 800-383-9064
Warranty Customer Service: 888-675-1603
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM CST